Computer Plumber - Unclogging Computers Since 2003

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Services

Service Rates

On-Site Service – Hassle free: we travel to your office or home.
(hourly rate, including one-way travel time from Concord office.  1-hour minimum)
$98 – Business Technician
$119 – Senior Technician / Owner (Aaron)

Drop-off Service & Repairs.  Bring your desktop or laptop to our shop for repair!  (click for address)
(hourly rate, 1 hour minimum)
$69 – Drop-Off for Service or Repair. 1-3 Business Day turn-around.
$98 – “Rush Service” Drop-Off – Diagnose or Repair within 1-4 business hours, when applicable
$98 – Over-the-Counter Service or 1-on-1 training.

Remote / Phone Service – We work on your computer over the internet!
(rate per half-hour. Internet connection required)
$49.00 – Business Technician
$59.50 – Senior Technician / Owner  (Aaron)

Emergency Service – After-Hours or Priority Service over existing appointments are billed at “time and a half” standard rates.

Data Recovery

Level 1:  $99-149 : Computer won’t boot?  If your hard drive is not damaged, we can recover your data onto another computer, a USB flash drive or hard drive, burn it onto a DVD, or other media.
If unsuccessful, $29 minimum cost for diagnostic. 

Level 2: $249-499 : Commonly known as “logical” data recovery, we can recover data from moderately damaged or malfunctioning drives, or recover deleted or lost data.  In some cases, we may be able to recover the data even if the drive will not spin up.
If unsuccessful, $199 minimum cost, plus parts.

Level 3 (priced per job) : Known as “physical” data recovery, for severely damaged drives that make horrible clicking, beeping or grinding noises, or will not power on at all, or have physical platter or head damage.  This repair requires sending it off to a clean room for advanced surgery.

New PCs

Let us know what you’re looking for, and we’ll put together the perfect new computer package for you!  Please Contact us!